This post is penned by a total film tragic, so straight up apologies for the quite obvious reference. That said, this quote and its use was flooding plenty of different creative industries after the 1996 film in which it was featured. We just thought it was time to bring it up again.
Yep, we are referring to Jerry Maguire’s spiel to Rod Tidwell. (See below, if you need a refresher. Note, all Copyright of clip remains with owners/proprietors of the original film.)
Don’t get us wrong, we aren’t in the habit of ranting at our clients, or bothering them whilst they are attempting to dress. And we pride ourselves on our really positive relationships with all of our clients.
When you communicate with a client purely via Emoji, that’s when you know you’ve built up a solid working relationship!
But what we love about this “help me help you” ethos is that in the marketing world it’s easy for pressures and strains to compete to get in the way of taking a deep breath and going back to basics.
Asking the really simple (seriously, very simple) questions of a client at the beginning of a brief, we have found anyway, have ensured that we are providing the best possible service (read: help) that we can.
Questions such as:
- Who are you trying to reach with this?
- Do you have any documentation that can give us a unique insight? (For example, vendor’s statements about what they love about their home, why they first built in the area, etc..)
- When do you plan on publishing this and/or having your other material complete?
- Can you describe your ideal “buyer”, who would read this copy and be enticed to pick up the phone and call you?
- Can you cite an example of a listing/catch-phrase/campaign you’ve seen recently that has sparked your interest and what did you love about it?
We have found that when providing our service for the first time to a client, whether they are an agent from a boutique agency, or someone from a powerhouse agency, questions like these help so much.
All it takes is this initial ten-minute or so conversation and we are in the best possible situation to help and to produce something tailored, unique and exactly what is required by the client. As a result of them helping us. Win-win!
It can also save a stream of emails back and forth following a brief, which may be a hindrance on time, on both ends.
So whether you’re a copywriter reading this, or a business owner/agent/agency who currently outsources to writers such as us, it’s a good little tagline to embed in your brain for the day.
help me help you
Simple right? But effective! Have any other tips for that first efficient, effective copywriting briefing? We would love to hear them.